Cancellation policy

Purchase Options & Subscription Cancellation Policy – Stockup Coffee

At Stockup Coffee, we offer flexible coffee subscription plans designed for convenience and control. This policy explains how to cancel, modify, or manage your subscription orders.

What Is a Coffee Subscription?

A coffee subscription allows you to receive freshly roasted coffee beans or ground coffee at regular intervals (weekly, bi-weekly, or monthly) without placing a new order each time.

Cancellation Deadline

To stop your next order from being processed:

  • Cancel at least 48 hours before your next billing date

If you cancel after this window:

  • Your upcoming order may still be processed and shipped
  • The cancellation will apply to future orders only

Can I Cancel an Order After It Is Placed?

Once a subscription order has been processed or shipped, it cannot be canceled.

Because coffee is a perishable product, we are unable to accept returns or provide refunds on fulfilled subscription orders.

 How to Modify or Pause Your Subscription

You can manage your subscription anytime through your account dashboard.

Available options:

  • Change delivery frequency (weekly, bi-weekly, monthly)
  • Update coffee type or grind size
  • Skip upcoming deliveries
  • Update shipping or payment details

All changes must be made at least 48 hours before the next billing date.

Frequently Asked Questions (FAQ)

Can I cancel my coffee subscription anytime?

Yes, you can cancel your Stockup Coffee subscription anytime without any fees.

Is there a minimum commitment?

No, there is no minimum commitment. You are free to pause, skip, or cancel at any time.

Will I be charged after cancellation?

You will not be charged after cancellation, as long as you cancel at least 48 hours before your next billing date.

What happens if I cancel late?

If you cancel within 48 hours of your billing date, your next order may still be processed, but future orders will be canceled.

Need Help?

If you have questions about your coffee subscription or need help managing your account, contact us at:

Email: orderhelp@stockupcoffee.ca
Website: https://www.stockupcoffee.ca